Andrea Kundert
Back to the wall
job aid

Activate Your LinkedIn Learning License

Six steps, one tip, one warning. From the company's home portal to an active LinkedIn Learning license.

Format
PDF job aid
Length
Six steps
For
Employees with a company-provided license

The whole thing

callouts sit at the step they belong to
  1. 1Open the company portal
  2. 2Open the Apps menu
  3. 3Choose LinkedIn Learning
  4. tipNot in the menu? Look under all apps.
  5. 4Enter a personal email, or join
  6. importantA personal LinkedIn account, not the work email.
  7. 5Enter the password
  8. 6Continue. Done.

How it's built

small on purpose
  1. 1One action per stepEach step is a single click or entry, in the order the screens appear.
  2. 2A tip at the likely dead endIf the app is missing from the menu, the tip says where to find it.
  3. 3A warning at the easy mistakeActivation needs a personal account, so the callout sits right where someone would type a work email.
  4. 4A way back inThe closing lines say how to return later and who to contact with questions.

The job aid

[JOB AID SCREENSHOT]
what the employee follows

Job aid

Six numbered steps, with the tip and the warning set apart from the instructions.

Open the job aid

The back story

parking lot, for Andrea

The need

[WHAT WAS GOING WRONG: SUPPORT QUESTIONS, UNUSED LICENSES, SOMETHING ELSE.]

My role

[WHAT YOU DID: TESTING THE STEPS, WRITING, SCREENSHOTS, LAYOUT.]

What happened

[ACTIVATIONS, FEWER QUESTIONS, OR FEEDBACK.]

back to the start Emotional Intelligence